Navirum Privacy Policy
Effective Date: 17/May/2025
At Navirum, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.navirum.com], engage our services, or interact with us across platforms. We are committed to protecting your personal data in compliance with applicable privacy laws, including PIPEDA in Canada and CCPA in the U.S., where applicable.
1. Who We Are
Navirum is a leading Salesforce consultancy focused on digital transformation in the financial services sector. Headquartered in Canada with operations across North America, we specialize in delivering secure, compliant, and client-centric Salesforce implementations and managed services.
2. Information We Collect
We collect personal and business information in several ways:
- Directly from you: Through contact forms, service requests, account registration, and onboarding processes.
- Automatically: Through website analytics tools (e.g., cookies, IP tracking).
- From third parties: Through integrations or partnerships with Salesforce, AppExchange apps, and marketing platforms (e.g., Pardot, HubSpot).
Types of data include:
- Name, email, phone number, company name
- Professional role and preferences
- Service usage details
- IP address, browser type, device identifiers
- CRM and project-related information
3. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our services
- Respond to inquiries and fulfill service requests
- Deliver training, consulting, and support
- Send communications, including marketing (with opt-out options)
- Ensure compliance with legal and regulatory obligations
- Improve user experience on our platforms
4. Sharing and Disclosure
We do not sell your data. We may share your information only in these circumstances:
- With your consent
- With our trusted service providers (under confidentiality agreements)
- With Salesforce and integrated platforms (e.g., for CRM functionality)
- To comply with legal obligations or enforce our terms
5. Data Security
Navirum implements technical and organizational safeguards to protect your personal data. This includes secure cloud environments, restricted data access, encryption protocols, and regular audits aligned with industry standards.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for data processing
- Lodge complaints with a supervisory authority (e.g., OPC in Canada or your U.S. state authority)
To exercise these rights, contact us at: [email protected]
7. Data Retention
We retain data only as long as necessary for the purposes outlined in this policy, and in accordance with our client agreements, legal obligations, and data retention standards.
8. International Transfers
As a North American company, we may transfer your data across borders. When doing so, we ensure appropriate safeguards are in place to comply with legal requirements.
9. Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website and, where applicable, directly to you.
11. Contact Us
For any questions or concerns regarding this Privacy Policy or your data:
Navirum
1111 Dr. Frederik-Philips Blvd., Suite 605
Saint-Laurent, QC, H4M 2X6, Canada
📧 [email protected]
Navirum Privacy Policy
